AMARA outlined that their ISAC project firstly involves identifying 40 community accountability facilitators (CAFs) with aim of creating a team of new transformational facilitators who can create ownership, being able to create trust and respect and inspire citizen to engage in sub-national administrations for demonstrating their commitment to play their roles and responsibilities for increasing their quality services delivery to citizens, in particular Sangkat administration’s performances, primary education and local health services.
The project is designed to build active demand for social accountability and good governance among citizens and to make local state-actors more accountable and responsive to citizens. It aims to address these needs through a model of social accountability in which citizens themselves hold the local stakeholders (such as Sangkat councils, primary schools, and health centers) to account and demand greater responsiveness. We mobilize citizens to raise problems of local service delivery and empower communities to dialogue with government to address the range of problems and push for improving local service delivery and governance by using community scorecard (ICS) to assess and monitor education services of primary schools, health services of local health centers, and performances of Sangkat Administrations.
The ISAC project engages directly and indirectly with 40 community accountability facilitators (CAFs), officials of 8 local health centers, teachers of 20 primary schools, officials of 10 Sangkats, Community-Based Organization (CBO), and general citizens in whole Battambang municipality.
Project / Activity Goal
The project goal is to support citizen to improve their capacity, access to information, and network for collective action, helping them to build public demand and develop solution to address community’s priority in 10 Sangkats and Municipality of Battambang municipality, through supporting the following objectives.
Program/Activity Objectives/Intermediate Results
There are four objectives:
Improved access to information on government decisions and processes, and the planning, spending, and investment of public funds.
Increased citizen participation and collective initiative to increase accountability for public services.
Increased utilization of new or existing technologies enabling citizen engagement to increase accountability for public services.
Education and outreach to raise awareness of accountability and integrity in public administration.